Digital Marketing, Jakarta
At AnyMind Group, Account Manager upscale existing businesses and manage clients' digital strategies to improve client awareness and achieve their digital marketing goals. As an Account Manager will manage a few teams and connect cross departments.
What You'll Do
- Scale up business for existing clients in order to achieve the monthly target by providing another service and product of AnyMind Group
- Strengthen the communication with clients related to the marketing brief and expectations - collaborate with each department related to an ongoing project with the purpose of controlling the progress, identifying the issues, and making sure the project went as expected
- Lead the conversation related to resolving complaints and preventing additional issues by improving processes with related departments
- Lead the conversation related to clients' complaints, find solutions to their issues, and maintain a positive relationship between both parties for future business ventures
- Maintain communication with clients to understand their needs and to have a long-term relationship.
- Understand the campaign's report and be able to present it to the client, if necessary
- Stay updated with product knowledge, services, and trends in digital, which is useful for discussing with clients and providing the best suggestions
- Seeing the competitor's client (brand) movement as an insight for winning campaigns for clients
- Keep update with Department Head such progress, insight, issues and etc and make sure both parties understand.
Who You Are
- Bachelor’s Degree in any background
- Good command of English
- 5+ years of experience in Digital Advertising industry along with 2+ years of experience managing team
- Well experience in Paid Media and Influencer projects. Has experience handling performance campaign and Influencer would be advantage
- Teamwork attitude. Used to work with a cross Department with strong communication skills and problem solver.
- Strong negotiation skills, commitment, integrity, and always improve for self & team development.
- Possesses in time management skills and attention to detail
Why You'll Love It
- Competitive salary
- Work in a professional, active, international, and dynamic environment
- Good chance to explore new trends in the digital market